Welcome to ManagedStack ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, managedstack.com, and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you disagree with the practices described herein, please do not use our services.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Account registration information (name, email address, password)

  • Contact information (phone number, mailing address)

  • Payment and billing information

  • Communications you send to us (support requests, feedback)

  • Any other information you choose to provide

Information Collected Automatically

When you access our services, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent, click patterns)

  • Location information (derived from IP address)

  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services

  • Processing transactions and sending related information

  • Sending administrative information, updates, and security alerts

  • Responding to your comments, questions, and requests

  • Analyzing usage patterns to enhance user experience

  • Detecting, preventing, and addressing fraud and security issues

Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf.

  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

  • With Your Consent: We may share information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to certain exceptions.

  • Opt-Out: Opt out of marketing communications at any time.

  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. Please note that disabling cookies may affect the functionality of our services.

Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website and updating the "Effective Date" at the top of this document. Your continued use of our services after any changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please email us at: hello (at) managedstack.com